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Address Easton College, Bawburgh Road, Norwich, Norfolk, NR9 5DX

01603 731200

Exam results FAQ

If you've done exams at Easton College here are some FAQ answers 

When will I receive my results?
Level 3 Vocational and Technical Qualification results will be available on Tuesday 10 August.

GCSE and Level 1 & 2 Vocational and Technical Qualification results will be available on Thursday 12 August.

Results will be released from 8.30am onwards on these days, once quality and data validation checks are complete.

How will I receive my results?
Results will be sent to your college email account. You should not come to college to collect your results or certificates. Certificates will be sent to your home address by mid-November.

What do I do if I cannot access my email account?
It's worth checking that you can access your college account ahead of results day. If you are not able to access your email account you should contact IT Support at servicedesk@nes.org.uk as soon as possible.

What do I do if I have a question about my results?
If you have a question about what your results mean for your next steps and want to speak to a member of staff, your first point of contact should be the Information, Advice and Guidance Team. Advisors will be available via email or via Live Chat on this website.

What is my next step if I have applied to Higher Education?
If you're applying to Higher Education you will be able to see information about your application on UCAS from 8.30am onwards. There is further information about Higher Education applications on the UCAS website.

Can you tell me how Teacher Assessed Grades have been calculated?
We have a clear set of rules which we have followed to award Teacher Assessed Grades. This is called the Centre Policy. If you decide you want to appeal your grades you will need to refer to the Centre Policy. You can download a copy here.

Who do I contact if I am unhappy with my results?
If you are unhappy with your results, you should complete a Teacher Assessed Grade – Post Enquiry form and a member of the relevant team will respond to your enquiry within seven working days. You can complete the form here

Am I able to appeal my grade this year?
Yes, you have the right to appeal your grade and request a college review this year. However, please be aware that the appeals process is limited and only allows students to appeal their grade where they believe an administrative or procedural error has been made in assigning the grade.

How will the appeals work?
Appeals are conducted in two stages: 

  • Stage one is called a Centre Review (the 'Centre' is your college). Any student can submit a request for a Centre Review if they believe the Centre has either failed to follow its procedure properly or made an administrative error in relation to the result (see the section above to download our Centre Policy).
  • Stage two is an Appeal to the awarding organisation. Any student who considers that there has been a procedural error, an administrative error or that their grade reflects an unreasonable exercise of academic judgement (either because of the way the grade has been determined and/or the selection evidence), may submit a request for an awarding organisation appeal.

A stage two Appeal can only be made to the awarding organisation after you have submitted a stage one Centre Review to the College and received the outcome. Appeals to the awarding organisation can only be submitted by the Centre (the college) on behalf of the student.  

What is a priority appeal?
A priority appeal is only for students applying to Higher Education who did not attain their firm choice (the offer they accepted as their first choice) and wish to appeal an A level or other Level 3 qualification result. You should inform your intended higher education institution that you have requested a College Review or Appeal. A link to the form to make a priority appeal will be available on results day.

Where will I find further information on the appeals process?
There is lots of useful information relating to the appeals process which can be found on the JCQ website – Summer 2021 arrangements page or the respective Awarding Organisation that your qualification is awarded by.

Will I be charged if I request a college review?
No, you will not be charged if you request a College Review or Appeal your grade.

What should I do if I want to resit my exams?
If you have been studying A/AS Level, the opportunity may be available to resit some subjects in Autumn 2021. If you want to resit, you should email examinations@ccn.ac.uk by no later than Wednesday 25 August 2021. The exam series is scheduled to be within the first two weeks of October 2021.

If you have been studying GCSEs, the opportunity may be available to resit some subjects in November 2021. If you wish to resit, you should email examinations@ccn.ac.uk by no later than Monday 20 September 2021. The GCSE exam series is scheduled to be throughout most of November 2021 (dependant on subject), with GCSE English Language and Maths taking place during the first week of November.